Headlam Hall is a country house hotel, spa, restaurant and golf course near Darlington, County Durham
Country House Hotel, Spa, Restaurant and Golf Course
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Dear Headlam Hall
We would like to thank you all for making such a wonderful job of the wedding arrangements for our daughter, Caroline, on July 8th.

The location is wonderful, the food excellent and the organisation was first class.

So many guests commented on what a wonderful wedding it was and that was, in no small measure, thanks to the staff at Headlam.

So many said 'it was the best wedding we have been to' - and we agree.

You even managed the weather beautifully!

Look forward to many visits to Headlam in the years ahead.

Regards and Thanks
Judith and Alex Skedd


Dear Headlam Hall
We would like to thanks you for all of your efforts which made for a truly perfect wedding reception at Headlam Hall on Friday 1st June. We couldn't have asked for a more wonderful setting; the beautiful hotel and grounds, fabulous food and most of all the attentive and professional way that your colleagues ran the day for us

We cant thank you enough and would hugely recommend Headlam Hall as an idyllic setting for such a wedding celebration and it's exceptional staff.

Best wishes
Louise and Richard Macphail


Dear Headlam Hall
Just to say thank you for making Kellie and Rob's Wedding Day so special. Everything was perfect! You did them proud. Nothing was too much trouble. The food was fantastic as usual. 'Harry' on the saxophone was he icing on the cake, he made my day anyway! The weather also was perfect - which we do not have any control over - but can make such a difference to everything.

I hope John and I will make many more visits to Headlam Hall as we are so impressed with the surroundings and service. Please say a big thank you to everyone involved in making everything special.

Yours sincerely
John and Joyce Dobbing


Dear Headlam Hall
We would like to express our appreciation for the service received yesterday for our 50th wedding anniversary. The whole organisation was efficient while at the same time casual and un-intrusive, which our guests much appreciated as well.

The meal was served quickly and well in view of the numbers and restricted space and the quality of both presentation and portion choice were a tribute to your Chef and his department. Even the many seasoned cruisers in the company commented on the excellence of both quantity and quality being better than P & O. Praise indeed.

We thank you

Yours sincerely,
Mr & Mrs Vaughan


Dear Andrew
On behalf of my colleagues here at Blueprint and Lexus (GB), I would like to thank you for your part in making the Open Road event at Headlam Hall such a success. We received many positive comments about the hotel and the catering from our guests both during and after the event.

As we discussed on the day, my only recommendation for a future similar event would be that we book the hotel on an exclusive basis - unless, of course, you expand the guests parking areas between now and next summer! Having said that however, we and the staff from Lexus Teesside thought that the hotel lent itself very well to the event.

I would appreciate it if you could also give my thanks to your catering and waiting staff; we all thought they were very attentive without being overly so, and made a significant contribution to the overall smooth running of the Open Road event.

I would hope that the event will return to Headlam HAll in 2008 and once again, many thanks for your assistance.

Best regards,
Pauline Armstrong


Dear Angela
Thank you for your letter of 21st May. As Allan and I have been members of the Spa for over 6 months now we though we would like to write to tell you and the Spa team how much we have enjoyed our membership.

Although we do not have as much time as we would like for Spa activities (work does get in the way), we have made full use of the gym and pool areas and enjoyed the occasional treatment. Despite the doubted attractions of the Brasserie food we have both become fitter and lost a bit of weight which is a real bonus after all of the lovely meals we have eaten!

Much of our satisfaction is due to the friendliness and efficiency of the staff, a visit to Headlam is so relaxing as they take care of everything. Nothing is too much trouble. Please would you pass on our sincere thanks to them all as we look forward to (hopefully!) some lovely summer evenings at the Spa.

Kind Regards
Iris Hillery and Allan Jones, May 2007


Dear Headlam Hall
Last week was my wife Sandra's 60th Birthday and having spent the weekend at Headlam Hall to celebrate, including a surprise day of pampering for her in your luxurious spa on Saturday, I feel we need to write and thank ALL your staff for making it very special.

In particular to Joanne (Spa Reception) for helping make all the arrangements and helping to keep the surprise. To Natalie for the manicure and pedicure treatments and Kate for the Body and Face Revitalising massage. I've not seen Sandra so chilled out for a long time.

You can be proud of all your staff in the Hotel and Spa for their friendly and courteous manner shown towards us throughout the weekend and the excellent food.

We look forward to revisiting Headlam Hall/Spa in the near future and recommending to family and friends.

Once again many thanks for making it special weekend to remember

Best regards,
Les and Sandra Sayers, Jan 2007


Dear Andrew and Staff
We are writing to thank you for making our wedding day so special. The service that we and our guests received was faultless, however I think it was the Yorkshire Puddings that received the greatest praise!

Andrew, thank you for all of your help and support, it was greatly appreciated.

We look forward to staying at the hotel in the future.

Very best wishes to you all
David and Kate, Nov 2006


We discovered Headlam Hall by accident about 11 years ago - best accident we've ever had!!


Restaurant: Fantastic food and great friendly service
Bedroom: Very clean and stylish, beautifully presented
Service: Very friendly and helpful
Other: Our first experience of the Spa, very impressed, great facilities. Looking forward to our wedding here in August
David Heslop and Claire Wilkinson, Feb 2007


Dear Andrew
Thank you so much for all your assistance on Saturday night. The evening was everything I could have hoped for and more, a very very special Burns Supper.

The final sum raised will be announced shortly but will undoubtedly be in excess of £5000 which is an amazing figure.

None of this would have been possible without the assistance of my great friends. You have had such an important role to play over the years making this work and I thank you from the bottom of my heart for that.

Please pass on my thanks to everyone at Headlam who worked so very hard on Saturday to ensure our final event was such a success.

With my kindest regards,
Meg Niven, Jan 2007


My wife and I have just spent our anniversary at your hotel. I am writing to say what a great time we had. Our four poster room was lovely. Dinner was excellent both in quality and value, but what made our stay was the friendliness of the staff. Andrew, Andy and Amy are the three that we remember, but they were all great. We have stayed in some of the best hotels in Europe and the USA, we have never come across staff quite so sociable.

We will be back!

Chris and Helen Kearns
Cramlington, Northumberland


On behalf of Victrex delegates who attended Headlam Hall yesterday, may I thank you for providing us with first class hospitality which helped to make our event a huge success; excellent food at lunchtime, delicious scones and biscuits during our breaks and above all a beautiful venue.

Our trainer was impressed by the standard of her room and the quality of food served during her evening meal and is keen to pay you a holiday visit.

I can safely say that you will be top of our list of venues for future Vitrex Manufacturing Ltd events

Sally Prosser
Business Administrator


Dear Mr Robinson,

Ride and Drive Event 23rd June 2005

Further to our recent event held at HEadlam Hall Hotel, 23rd June 2005, I would like to take this opportunity to thank you and your staff for a most pleasurable experience. The day was most successful and we were very well looked after. The hospitality was excellent and the setting was perfect for our event requirements.

We would greatly appreciate it if you would accommodate us for further events at the Hotel.

Kindest Regards

David Gardiner
General Manager
Porsche Centre Newcastle
July 2005


Dear Andrew,

Having used Headlam Hall in the past and more recently over the last month, I have this need to provide you with some feedback.

This is a hotel that really does delight its costumers, you have certainly delighted MSD. This is a hotel that is flexible and customer focused, for example providing a room for some of our delegates to watch a recent international football match and provide dinner in that room went down very well.

The food is always of high quality and the friendliness of all your staff is evident. I would however like to give special praise to Pamela and Norma who make a conscious effort to ensure things run smoothly.

We look forward to working in Headlam Hall during 2005 and 2006.

On behalf of all MSD trainers and staff

Yours sincerely

Keith Stevenson
Merck Sharp & Dohme
April 2005


Dear Team,

We would like to thank you all for an excellent retreat which our members thoroughly enjoyed and benefited from on 17 and 18 March.

We had not been to HEadlam Hall previously and have nothing but praise for the location, service, accommodation and overall standard. In terms of value for money, Headlam Hall exceeds many larger, more well-known and higher star-rated venues.

Everyone was very understanding and helpful with last minute changes - even when we cut short our stay due to the lack of numbers.

We will certainly visit again and will highly recommend Headlam Hall.

With kind regards

Liz Finch
The Academy of Chief Executives
March 2005


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