Customer Comments

My sincere thanks to you and your excellent staff at Headlam Hall. Our daughters wedding was a dream thanks to the professionalism and dedication to duty of the excellent staff.

You can be very proud of Headlam Hall and its beautiful grounds and gardens. You did a fantastic job for us on a very special day and we would not hesitate to recommend Headlam to anyone - lovely food, lovely place, lovely people.

On behalf of the members of the Aston Martin Owners Club I would like to thank you for thinking about our cars and cleaning out your barn for our annual NATO re-union dinner. Since our event I have been receiving very complimentary comments about the dinner with many saying it was even better than last year.  Please pass on our congratulations to Richard, our Chef on the night, Sarah and to Andrew who ensured that everything ran smoothly on the night, not forgetting those behind the scene.

Last Saturday I attended the club HQ for the annual prize giving to receive an 'award of merit' but did not know what I had done to earn this award. It was announced as for organising our annual dinner at Headlam Hall, an event that attracts members from all over the country as is now regarded by the club as a Regional Event.

We can not thank you enough for our wonderful stay. We left home last week feeling tired and jaded and have had the most relaxing treat. Everyone we met was friendly and helpful - nothing was too much trouble.

Dear Andrew & Angela,

Just a note to thank you for all your help in making our wedding on 4th July such a perfect day for us - we had a fantastic time and many of our guests said it was the best wedding they had ever been to!!

Your attention to detail and hospitality were wonderful - thank you. We hope to spend many more happy days at Headlam over future years.

Dear Mr Jackson,

I am writing to thank you from myself and staff and on behalf of the students from Carmel College who attended the Prom at Headlam Hall. The students had a wonderful, memorable and enjoyable evening and this was made even more so by the welcoming and accommodating manner in which they were treated by your staff.

I have organised many of these events in recent years but I can honestly say that this one was by far the most special for the students and the whole experience will be remembered by them for years to come.

Thank you for the way in which the students were respectfully treated and I hope we have the pleasure of bringing students to similar events in the future.

Dear Angela,

My wife and I have just enjoyed a fabulous weekend at Headlam Hall and would like to thank all the staff for making my birthday celebration such a wonderful occasion.

The quality of our accommodation was second to none and I found all the staff courteous and friendly and my guests echoed my own sentiments that the quality of the food and the way it was served was quite excellent.

Dear Andrew,

Joan & I had the pleasure , yet again, of staying at Headlam Hall for 2 nights availing ourselves of your 'Autumn Gold' special offer. The food and service were excellent, please pass on our compliments to the chef for his deliscious food. Please pass on our thanks to your front house staff for their service.

Just a quick note to tell you that our spa day was perfect! You exceeded our expectations and we could not have hoped for any more. The staff were all very professional but also very friendly and welcoming too, everyone was so helpful and gave 110% in everything they did.

The lunch was delicious and the standard of cleanliness throughout the spa very high. We will be recommending your spa days to all our friends and will hopefully be back again ourselves soon!

We would like to thank you all for making such a wonderful job of the wedding arrangements for our daughter, Caroline, on July 8th. The location is wonderful, the food excellent and the organisation was first class.

So many guests commented on what a wonderful wedding it was and that was, in no small measure, thanks to the staff at Headlam. So many said 'it was the best wedding we have been to' - and we agree. You even managed the weather beautifully!

Look forward to many visits to Headlam in the years ahead.

Regards and Thanks

We would like to thank you for all of your efforts which made for a truly perfect wedding reception at Headlam Hall on Friday 1st June. We couldn't have asked for a more wonderful setting; the beautiful hotel and grounds, fabulous food and most of all the attentive and professional way that your colleagues ran the day for us

We cant thank you enough and would hugely recommend Headlam Hall as an idyllic setting for such a wedding celebration and it's exceptional staff.

Best wishes

Just to say thank you for making Kellie and Rob's Wedding Day so special. Everything was perfect! You did them proud. Nothing was too much trouble. The food was fantastic as usual. 'Harry' on the saxophone was the icing on the cake, he made my day anyway! The weather also was perfect - which we do not have any control over - but can make such a difference to everything.

I hope John and I will make many more visits to Headlam Hall as we are so impressed with the surroundings and service. Please say a big thank you to everyone involved in making everything special.

Yours sincerely

We would like to express our appreciation for the service received yesterday for our 50th wedding anniversary. The whole organisation was efficient while at the same time casual and un-intrusive, which our guests much appreciated as well.

The meal was served quickly and well in view of the numbers and restricted space and the quality of both presentation and portion choice were a tribute to your Chef and his department. Even the many seasoned cruisers in the company commented on the excellence of both quantity and quality being better than P & O. Praise indeed.

We thank you

Yours sincerely,

On behalf of my colleagues here at Blueprint and Lexus (GB), I would like to thank you for your part in making the Open Road event at Headlam Hall such a success. We received many positive comments about the hotel and the catering from our guests both during and after the event.

As we discussed on the day, my only recommendation for a future similar event would be that we book the hotel on an exclusive basis - unless, of course, you expand the guests parking areas between now and next summer! Having said that however, we and the staff from Lexus Teesside thought that the hotel lent itself very well to the event.

I would appreciate it if you could also give my thanks to your catering and waiting staff; we all thought they were very attentive without being overly so, and made a significant contribution to the overall smooth running of the Open Road event.

I would hope that the event will return to Headlam Hall in 2008 and once again, many thanks for your assistance.

Best regards,