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Privacy Policy

Headlam Hall is committed to protecting your privacy. All information will be collected lawfully and in accordance with the Data Protection Act 1998 and the General Data Protection Regulations, introduced in May 2018.

We will only collect personal information when you provide it to us on our website enquiry form, when you sign up to our news and offers, through the use of our free guest wifi service or when you book a room, a spa treatment, or other services here at Headlam Hall. You can check the information that we have about you by emailing us.  If you find any inaccuracies please let us know and we will delete or correct it for you.

We will not email you in the future other than to follow up from your order, unless you have given us your consent to receive marketing emails on news and special offers from Headlam Hall.  We will not pass your email address to other websites or organisations unless you agree.  Personal information provided by you when making a hotel reservation is shared only with our reservations systems provider, Guestline, to facilitate the process, and our marketing agency to facilitate communications with guests who wish to be kept updated.

If you are receiving emails and wish to opt out of any of our communications, please click “Unsubscribe” or reply to the email with 'Remove' in the subject header, from the email that you wish removed.  If at any other time you wish to no longer receive emails or postal correspondence from us, please either email or write to: The Manager, Headlam Hall, Headlam, County Durham DL2 3HA.

In order to provide the most usable service, we may use technology to track the patterns of behaviour of visitors to our site and to be able to create better and more personalised offers to customers. This will include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

Our website and emails may contain links to other websites such as local attractions.  We do not endorse or accept any responsibility or liability for other websites.  This privacy policy only applies to our website, so when you link to other websites you should read their own privacy policies.


Headlam Hall, Headlam, County Durham DL2 3HA





Make a Reservation

Please go to our online booking pages where the best rates can be found. Online reservations can be made for up to 6 rooms at a time and for a maximum of 6 months ahead.

Join the Team

We enjoy an excellent reputation for the professionalism and friendly, personable nature of our staff.


Gift Vouchers

A Headlam Hall gift voucher is a great idea for a birthday, anniversary or special occasion present.

Buy online


Please find our latest documents available for download such as our menus and wine list.

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The Good Food Guide 2022 Editor's Choice Family Hotels Taste Durham charming small hotels The Hotel Guru